worried young woman common mistakes landlords make during tenant turnover

7 Common Mistakes Landlords Make During Tenant Turnover (And How to Avoid Them)

Are you a landlord who's struggling to keep your property occupied? Perhaps you're experiencing high turnover rates, and you're not sure why. You're not alone. Many common mistakes landlords make during tenant turnover can lead to lost income and unnecessary expenses. In this article, we'll explore seven of these mistakes and provide solutions to help you avoid them in the future.

  1. Lack of Preparation

One of the most common mistakes landlords make is failing to prepare for tenant turnover. This can include neglecting necessary repairs, failing to advertise the property in a timely manner, or not screening potential tenants effectively. It's crucial to have a plan in place to ensure a smooth transition between tenants. Take the time to make repairs, advertise your property early, and thoroughly screen potential tenants.

  1. Poor Communication

Effective communication is key to a successful landlord-tenant relationship. When tenants feel heard and valued, they're more likely to renew their lease or recommend your property to others. Make sure you're responding to inquiries in a timely manner, and keep tenants updated throughout the turnover process.

  1. Insufficient Cleaning

A clean property is essential for attracting and retaining tenants. If your property is dirty or unkempt, it can lead to negative reviews, decreased interest, and longer vacancy periods. Make sure you're thoroughly cleaning your property between tenants and addressing any necessary repairs.

  1. Inflexible Lease Terms

Sometimes landlords are tempted to include strict lease terms to protect their property, but this can backfire. Tenants may feel restricted or unfairly treated, leading to higher turnover rates. Consider being flexible with your lease terms to accommodate tenants' needs, while still protecting your property.

  1. Ignoring Tenant Complaints

Ignoring tenant complaints can lead to frustration and resentment, causing them to look elsewhere for housing. Take the time to address their concerns and make necessary repairs promptly. This will show your tenants that you value their happiness and well-being.

  1. Failure to Document Condition

Documenting your property's condition before and after a tenant's occupancy can help protect both parties in the event of a dispute. It's essential to conduct a move-in inspection and document any pre-existing damages, and to do the same when tenants move out.

  1. Unreasonable Rent Increases

While it's tempting to raise rent to increase profits, it can lead to tenants looking elsewhere for more affordable housing. Consider raising rent gradually and in line with the market to avoid losing tenants unnecessarily.


Avoiding these common mistakes during tenant turnover can save you time, money, and headaches in the long run. By preparing for turnover, communicating effectively, maintaining a clean property, being flexible with lease terms, addressing tenant complaints, documenting property conditions, and raising rent gradually, you can keep your property occupied and your tenants happy. Remember to always put yourself in your tenants' shoes and treat them with the respect and consideration they deserve.


  1. How often should I conduct a move-in inspection? It's recommended that landlords conduct a move-in inspection before a tenant takes occupancy and document any pre-existing damages.
  2. How can I effectively screen potential tenants? Consider running background and credit checks, contacting previous landlords and employers, and interviewing potential tenants to ensure they're a good fit for your property.
  3. Should I hire a professional cleaning service between tenants? While it's not required, hiring a professional cleaning service can ensure that your property is thoroughly cleaned and ready for new tenants. This can save you time and effort and leave a positive impression on potential tenants.

Remember to prioritize communication and be responsive to tenant concerns. This can help build trust and foster a positive landlord-tenant relationship. Don't ignore tenant complaints, even if they seem minor, as they can escalate into bigger issues if left unresolved.

Documenting the condition of your property before and after each tenant can also protect you in the event of a dispute. Take photos and videos to provide evidence of any damages, and include these in the move-in and move-out inspection reports.

Finally, consider gradually increasing rent in line with the market to avoid losing tenants unnecessarily. Keep in mind that tenants are more likely to stay in a property where they feel valued and appreciated.

In summary, avoiding these seven common mistakes can help you retain tenants, reduce turnover rates, and save you time and money in the long run. By prioritizing communication, flexibility, and cleanliness, and being proactive in preparing for turnover, you can build a successful and profitable rental business.

Leave a Comment

Your email address will not be published. Required fields are marked *