Rental application passing her documents

Tips for Successful Rental Application Handling

At Relevé, we understand the importance of effectively handling rental applications. As a property management professional, it is crucial to have a streamlined process that ensures efficiency and selects the most qualified tenants for your rental properties. In this comprehensive guide, we will provide you with valuable insights, tips, and strategies to help you handle rental applications successfully.

1. Preparing for Rental Applications

Before diving into the application process, it's essential to lay a solid foundation. Here are a few steps you can take to ensure a smooth and efficient process:

Conduct a Pre-Screening Process

Save time by implementing a pre-screening process to filter out unqualified applicants. Consider establishing specific criteria such as minimum credit score, income requirements, and rental history. This initial screening helps you focus on applicants who meet your property's requirements.

Review and Update Application Forms

Regularly review and update your rental application forms to ensure they capture all necessary information. Include sections for personal details, employment history, rental history, references, and any additional relevant details. Clear and concise forms will make it easier for applicants to provide the required information.

Gather Supporting Documentation

In addition to the application form, request supporting documents that provide a comprehensive view of the applicant. Examples of necessary documentation include photo identification, proof of income, employment verification, and previous landlord references. These documents help you assess an applicant's credibility and financial stability.

2. Efficient Application Process

To ensure efficiency during the application process, consider the following strategies:

Offer Multiple Application Submission Methods

Provide applicants with various ways to submit their applications, including online forms, email, or in-person drop-offs. Offering multiple submission methods caters to different preferences and streamlines the process for applicants, increasing the likelihood of receiving completed applications promptly.

Set Clear Deadlines

Clearly communicate application submission deadlines to prospective tenants. This approach fosters a sense of urgency and encourages timely responses. It also demonstrates your commitment to a structured and organized process, making your property management stand out.

Acknowledge Receipt of Applications

Acknowledge receipt of applications promptly to let applicants know their submission was successful. This small gesture enhances your professionalism and assures applicants that their application is being considered.

3. Thorough Application Review

Once you've received rental applications, it's time to review them carefully. Here are some best practices to follow:

Evaluate Applicant Eligibility

Review each application diligently to assess whether the applicant meets your rental criteria. Consider factors such as creditworthiness, income stability, employment history, and rental references. Take note of any red flags or inconsistencies and follow up with applicants if further clarification is needed.

Contact References

Contact the references provided by the applicants to gain insights into their previous rental experiences. Speaking with previous landlords helps you gauge an applicant's reliability, cleanliness, and overall suitability as a tenant.

Perform Background and Credit Checks

Conducting background and credit checks is crucial to ensure the safety of your property and the well-being of existing tenants. Partner with a reputable screening service to obtain comprehensive reports that include criminal records, eviction history, and credit scores.

4. Communicating with Applicants

Clear and timely communication is key to maintaining a positive applicant experience. Consider the following communication strategies:

Notify Applicants of Decision

Once you have reviewed all applications, promptly notify applicants of your decision. Whether they are approved, rejected, or placed on a waiting list, applicants appreciate transparency. Clear communication helps build trust and ensures a positive reputation for your property management services.

Provide Feedback to Rejected Applicants

When rejecting an application, consider providing constructive feedback to rejected applicants. This gesture allows them to understand why their application was not successful and provides an opportunity for improvement in their future rental endeavors.


In conclusion, effectively handling rental applications is crucial for property managers and landlords to find qualified and reliable tenants. By implementing the tips and strategies outlined in this guide, you can streamline your application process and increase your chances of selecting the best candidates for your rental properties.

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